Important : A reset will delete all your settings, you will need to reconfigure your camera.
If you need to reinstall your Ulo, you can reset it back to the factory default settings. You have two options :
Maintain a tap of 30 seconds on Ulo's forehead until you see circular arrows in its eyes.
Or go to the configuration mode by turning Ulo upside-down and go down the menu of settings to access it.
Once the camera has rebooted, follow the Quick Start Guide to reconfigure your Ulo.
Always unplug the power before cleaning Ulo. Don't submerge Ulo in water or any other liquid and don't use aerosol cleaners. We recommend to simply use a lint-free cloth to gently dust it. Be careful wih screens and beak. The beak is really thin, make sure you don't press it when you clean Ulo. It could deform and affect the video quality.
1. First of all, connect the Ulo with 5v 2amp adapter. Use your PC/Laptop's browser to open the web page(recommended).
2. In Internal storage page, it will show update is available. Make sure your Ulo is connected to very high speed internet.
3. Click on the Install button/tab.
4. It will download the update.
5. After downloading, it will install the firmware update and by that time Ulo's eyes will show arrow animation directly or it will shut down the eyes animation for 2 mins and then it will open its eyes animation again and then shows arrow animation.
6. In any case, do not remove the power cable.
7. Wait for the Ulo's eyes to come up and wait for the smile animation.
8. If the web page still shows installing popup and it's a long time (30 minutes or it says something went wrong) then first check whether Ulo's camera shows the eyes animation with smile (colorful eyes).
9. If it does, cut the window and open it again.
10. Once completed, your Ulo is ready to use.
If you have installed the latest version of Ulo app from App’s Store and you have upgraded your Ulo to the latest version (10.1007), the home page on the Ulo app will have new options.
Cloud access and direct access
Click on Cloud access.
For the first time, you’ll need to Sign up for the Cloud.
While signing up a validation email will be sent to your email.
Click on the link on the email.
Your account will be validated.
Login on the Ulo app with the same Username and password you have kept for Cloud.
It will show no associated Ulo as it will be the first time you are configuring your Ulo for Cloud.
Click on + sign
It will show last 4 characters of your Ulo’s Mac address, click on it.
Then it will navigate to country’s page, here select your Country and click on OK.
It will take you to Wi-Fi settings page, input your Wi-Fi network’s SSID and Password and click on OK.
It will show a Pop-Up(Now you’re connected to your Wi-Fi Router). Click on OK.
After some time, again a pop up will appear ‘Now you have successfully registered for cloud’( only if internet service is available )
Yes, video surveillance can be disabled in the standard mode. Ulo displays animation but does not record in this mode.
The app and the web page allow you to capture snapshots from the live feed. You can then view and manage them from your calendar.
1. Enter the Ulo app or access www.ulo.camera from your computer or tablet.
2. Access the live stream from the home page by taping or clicking on the overview at the top right:
3. Tap or click the red button in the lower right corner and exit by clicking on the cross in the top right corner:
Ulo blinks when you take a snapshot !
Make sure your connection is properly working and Ulo is placed within its range.
If it still doesn't work, try to power Ulo by USB.
Ulo's eyes can be customized via the mobile app and the web page. You can modify the pupil and iris size, as well as the iris color and the reflection. Ulo can match your interior and your taste.
1. Launch the Ulo app or access www.ulo.camera with your computer or tablet.
2. From the home page, swipe left or click on the arrow at the bottom right corner of the screen to access the Appearance settings:
3. Push or click, hold and drag the round buttons left or right to change Ulo's look. The owl displays the modifications in real time.
4. Once your are satisfied with Ulo's look, simply close the app or your window. Your changes are automatically saved.
Ulo displays a wide range of eyes expressions. Here is a list of emotions Ulo can express :
Happy = Ulo is up and running
Tired = Battery is low
Asleep = You put in "Sleep" mode
Dizzy = You are moving Ulo, resetting detection exclusion zone
Crying = Ulo crashed and will reboot
Updating = (circular arrows) Ulo is updating or Ulo is resetting
Lightning symbol = USB is plugged
Battery level = Ulo is charging
Green Battery = Ulo is charged
Squinting = Ulo is watching you (live stream)
Blinking = Ulo is taking a snapshot
Thrilled = You performed a swipe on its forehead (caress)
Standing on guard = Ulo is entering Alert Mode
Grumpy = Will be used in behaviors (future update)
Amazed = Will be used in behaviors (future update)
Puzzled = Will be used in behaviors (future update)
Attentive = Will be used in behaviors (future update)
Bored = Will be used in behaviors (future update)
Crazy = Will be used in behaviors (future update)
In love = Will be used in behaviors (future update)
Laughing = Will be used in behaviors (future update)
Nervous= Will be used in behaviors (future update)
Proud = Will be used in behaviors (future update)
Sad = Will be used in behaviors (future update)
Scared = Will be used in behaviors (future update)
Upset= Will be used in behaviors (future update)
Ulo's eyes are rendered in real time. Frame rate is on average 30fps.
![ulo-winks-2[63929].gif](https://images.squarespace-cdn.com/content/v1/51e2b920e4b084ee7b28f247/1616064392882-7YOOB2NF5Z83G1JGFCWA/ulo-winks-2%5B63929%5D.gif)
The number of accounts is limited to five persons.
Three types of account can be set up in the mobile app / web page :
Administrator : Main user with unlimited access to the user interface.
User* : Secondary user with limited access to the user interface.
Guest* : Another person (family member, nanny, cleaning person etc.) who can be identified by Ulo through facial recognition (available in future update)
*User and Guest accounts must be created by Administrator beforehand. Pictures must be added to all accounts to enable face recognition.
You can check the version of Ulo app in the settings:
Enter your Ulo app.
From the home page, swipe left twice to access the Internal storage and Updates page:
The app version is listed below the update title in portrait mode.
Ulo is compatible with any mobile device with its latest web browser installed.
You can also use native apps for iOS and Android operating systems. The apps can be downloaded via the Apple Store or the Google Play.
Because Ulo is not connected to a third-party server. The owl is only connected to your Wi-Fi network. Each connection to Ulo is encrypted.
MicroSD card must be class 10, up to 128 GB and formatted to FAT 32.
If you want to back up your files, you can insert a microSD card in the slot intended for this purpose. The slot is located in Ulo’s back (see quick start guide point 7.):
Make sure you inserted the microSD card angled side first and label side down.
The microSD card shall be sloped.
Don’t force, it won’t lock into the slot.
When your internal memory is full, you have two options :
Either delete some files, from the Internal Storage page, tap or click on the bin to access this menu:
Or transfer the files to your microSD card.
The internal storage is 8GB (eMMC). The user can extend the storage capacity by adding a microSD card. The microSD card slot is placed on Ulo's rear.
f you want to share a file, follow these steps :
Launch the Ulo app or access www.ulo.camera with your computer or tablet.
From the main page, swipe right or click on the arrow at the bottom left corner of the screen to access your calendar.
Tap or click on the date, find the file you wish to send.
Once on the preview, tap or click the paper plane icon and choose between email or social media :
Recorded videos and snapshots are stored on Ulo's internal memory (8GB eMMC). You can access them from the calendar view from the app or the web page.
You can also back up your files on a microSD card (see slot in Ulo's back). Please note that the microSD card is not provided in the package.
