Can Ulo be recording 24/7?

Comment

Can Ulo be recording 24/7?

Ulo will be monitoring your property 24/7 but it will actually record videos only when it detects a movement*. This way, you won't have to go through hours of empty video.

*You can also record short videos on demand via live feed.

Comment

How long is a video event?

Comment

How long is a video event?

Ulo can only record events when set on spy or alert mode.

The camera will begin recording an event when a movement is first detected. A notification including the first 20 seconds can be sent on request.

Ulo will keep recording if the movement goes on. After a 10 minutes delay, Ulo will re-send another notification with the first 20 seconds of the next 10 minutes. This continues until the motion stops.

Comment

How do I improve battery life on my Ulo?

Comment

How do I improve battery life on my Ulo?

There are many ways to improve your battery life. The best one is to keep the default settings, especially for face and voice recognition.

You can also avoid placing Ulo in crowded places and set up a detection exclusion.

Comment

Batteries recommandation

Comment

Batteries recommandation

Ulo works with 3 NimH batteries (min 1900mA).

We tested lots of brands, all of them seem to work perfectly with Ulo.

The most important is to use AA or LR06 NiMH batteries (with FFC certification).

 

Ulo can charge the batteries, you don't need to get an additional charger.

Comment

Where can I customize notifications?

Comment

Where can I customize notifications?

Notifications can be customized while you first configure your Ulo and go through all the settings.

You can also have a quick access to notifications settings. It means that you don't have to flip Ulo upside-down to enter the configuration mode. You can simply :

  1. Enter the app or go to www.ulo.camera from your computer or tablet.

  2. From the home page, swipe left three times or click three times on the arrow at the bottom right corner.

  3. Tap or click on the round buttons to enable or disable notifications for each situation:

Notification mode.jpg

Comment

Modes overview

Comment

Modes overview

What are Ulo's modes? 

You can set Ulo to one of these modes: 

  • Default mode*:

    • Standard mode : Ulo is awake, its eyes can display animations. Ulo does not record activity.

    • Spy mode: Ulo is awake, its eyes can display animations. Ulo records every movement and pushes notifications (if configured).

  • Alert mode: Ulo is asleep, its eyes remain black. Ulo records every movement and pushes notifications (if configured).

 *By default, Ulo is set in standard mode but you can swap to spy mode if you decide to force recording.

 

How can I switch from one mode to another?

  • From standard mode to spy mode or vice versa :

    • Via the app or web page. From the home page, tap or click on the current mode to change it.

  • From default mode to alert mode, three options :

    • Via the app or web page (see above);

    • Via voice command 'Ulo, Alert mode' (soon available);

    • Via two taps on Ulo's forehead.

  • From alert mode back to default mode, three options :

    • Via the app or web page (see above);

    • Via voice command 'Ulo, I'm back' (soon available);

    • With two taps on Ulo's forehead.

Comment

How to enable "Access from everywhere"

Comment

How to enable "Access from everywhere"

Please enable UPnP in your router

 Open ULO App

automatic access.png
  • Choose “Direct Access”

  • Choose your ULO and click on it

  • Login to your account

  • Place ULO upside-down to access the settings

  • Click on “ACCESS FROM EVERYWHERE”

  • Check "automatic" and wait

If the problem persists :

  • Select manual configuration

For manual configuration:

  • First you need to know your external IP (example: Google -> “what's my IP”)

  • Got to your Ulo Settings -> Access from Everywhere -> Select Manual

  • Provide your external IP to Ulo

  • Go to your Wi-Fi router administration page

  • Provide a static IP to your Ulo MAC address

  • Got to Port forwarding

  • Create port forwarding for ports displayed on your Ulo “Access from Everywhere”

Depending on your Internet service provider, your external IP may change frequently. You’ll have to update your external IP address in your Ulo settings.

Comment